GxP Track℠ makes it easy to journal adverse effects, assign follow-ups, and stay inspection-ready - without manual logs or siloed records. Capture, triage, and resolve quality issues with full traceability.
Trusted by industry experts
Without proper systems, critical complaint data goes unlogged or unresolved. This increases the risk of repeat issues, regulatory scrutiny, and damage to your reputation.
Complaints logged across emails or spreadsheets
No connection between issues, follow-ups, & protocols
Adverse effects missed or poorly documented
Delayed resolutions and inconsistent responses
Manual complaint handling isn't just a headache. It can be dangerous in regulated fields. You need traceable, centralized oversight.
GxP Track℠ turns every issue into a traceable action - helping you close the loop quickly and prove it when it counts. Solve complaints faster. Stay audit-ready.
Log complaints & adverse effects from any source & connect them to the relevant product, lot, or process.
Assign tasks and track resolutions across departments with automatic logging. Maintain accountability always.
Tie complaints to CAPAs, SOPs, or audit events to give issues the right context & accountability.
Maintain complete, timestamped logs for every issue - searchable & exportable in seconds.
Log complaints, assign actions, and maintain full traceability from a single powerful system.
Document all issues clearly from the get-go. Capture structured complaint data using configurable fields, automated triggers, and severity levels.
Make follow-ups faster and easier to audit. Log medical or operational adverse events with full context, including supporting files, categorization, and timestamps.
Automatically route issues to the right users or departments, ensuring nothing slips through the cracks and every action is accountable and time-stamped.
Give teams the full picture and reduce the risk of isolated or incomplete resolutions by tying each complaint to CAPAs, deviations, SOPs, or audits.
Instantly generate clean, traceable reports for inspections or internal reviews - with every action, user, and update clearly documented.
GxP Track℠ gives high-stakes industries the tools to take action fast.
Log patient-reported effects & link to batches, CAPAs, or recalls.
Document lab-related issues & assign resolution across cross-functional teams.
Help clients implement audit-ready complaint handling systems.
Centralize client complaint data & streamline resolution workflows.
Record device-related complaints & track issue frequency or severity.
Track product issues and user feedback with full traceability.
Manage complaints across multiple client products and processes.
Explore the modules working together to give you full lifecycle visibility. Pick what you need. Skip what you don't.
Build stronger processes with connected tools for investigation, resolution, and reporting.
Book a demo to see how GxP Track℠ makes adverse event logging and complaint resolution seamless, searchable, and audit-ready.